Frequently Asked Questions
Everything you need to know about your next timeless piece.
What is the condition of the vintage watches at Timex ReWound?
Each timepiece undergoes a rigorous inspection and restoration process by our expert horologists to ensure it meets our high standards for both aesthetic quality and mechanical accuracy.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery's progress.
Do you offer a warranty on restored watches?
Yes, all Timex ReWound purchases include a limited 12-month mechanical warranty that covers the internal movement of the watch from the date of purchase.
What is your return policy?
We offer a 14-day return window for all items, provided they are returned in their original, unworn condition with all security tags and packaging intact.
Are your watches water-resistant?
While many of our vintage pieces were originally water-resistant, we recommend keeping them away from moisture to preserve the integrity of the vintage seals and internal components.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment options through Klarna.